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Basics to check
- Turn up system volume and app volume; make sure your device isn’t muted.
- On iPhone/iPad, ensure Silent Mode is off.
- Confirm the correct output device (TV speakers, receiver, headphones, AirPods).
TV / receiver setup
- Verify HDMI/ARC/eARC connection; try a different HDMI port or cable.
- Set TV audio format to PCM/Stereo if multi-channel causes silence.
- Temporarily disable surround/virtualization to test.
- Power-cycle TV and receiver/soundbar.
Web browser audio
- Unmute the browser tab; check OS sound mixer and output device.
- Disable extensions that control audio; try another browser profile.
- Clear site data/cache and reload the page.
Mobile & TV apps
- Fully quit and reopen the app.
- Disconnect and reconnect Bluetooth audio devices.
- Reinstall the app if the issue persists across titles.