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When to use Restore
Use Restore Purchase if you changed devices, reinstalled the app, or your Classix+ access appears locked even though you previously bought Monthly, Yearly, or Lifetime.
Restore on Apple devices
- iPhone/iPad: Open Classix → Upgrade to Classix+ → Restore Purchase.
- Apple TV: Settings → Upgrade to Classix+ → Restore Purchase.
- Make sure you’re signed into the same Apple ID you used to buy the plan.
Restore on the Web
- Sign in at web.classixapp.com.
- Go to Account → Subscription. Your plan should appear automatically for web purchases.
Note: After restoring, sign in or link your account so access works across all your devices. See Sign In & Link.
If your purchase isn’t found
- Confirm the store account (Apple ID) matches the one used at purchase.
- Restart the device and try Restore again.
- Reinstall the app and sign back in.
- Contact support@classixapp.com with your receipt.